American Airlines Contact Information

American Airlines Contact Information

Travelling with American Airlines is always preferred by passengers. If you look forward to finding an appropriate reason, there are not only one but many reasons—for example, extra baggage allowance, cheap flights, multiple check-in procedures, etc. Hence, if you wish to get American Airlines contact information so you can plan a journey with your family or friends and get in touch with them to inquire about specific policies, processes, etc., the following elaboration will assist you in all the possible ways. 

A Guide to Know Different Ways to Contact American Airlines

Make a phone call and get a real person from American Airlines: The first and the most preferred method is believed to be dialling the phone number of American Airlines. And the phone number is 800-433-7300, where you will be provided with an operator who will ensure you are given proper resolutions to utilize different proposed services effectively. 

NOTE: However, there are different phone numbers dedicated to multiple services (For example, special assistance, baggage number, etc.), and also you will find a variety of regional phone numbers which you have to dial from your respective country; please give a look for more details:

  • Reservations and Special Assistance: 800-433-7300
  • Lost and found luggage inquiry: 1-800-535-5225
  • Hearing or Speech Impaired: 711. 

Based on your region find American Airlines phone number

Within the U.S. and Canada:

  • English:  800-433-7300 (24 HOURS). 
  • Spanish: 800-633-3711 (24 hours). 
  • French: 800-756-8613 (7 a.m. – 6pm) 
  • Portuguese: 866-824-8717 (6 a.m. – 7 p.m.) 
  • Morocco: 0520-001-375 (French: Monday – Friday 8 a.m. – 9 p.m, Saturday – Sunday, 9 a.m. – 5 p.m.,English: 24 hours) 
  • South Africa:  011-844-6067 (9 a.m. – 5 p.m.). 


  • Morocco: 0520-001-375 (French: Monday – Friday 8 a.m. – 9 p.m.Saturday – Sunday 9 a.m. – 5 p.m.English: 24 hours) 
  • South Africa: 011-844-6067 (9 a.m. – 5 p.m.)

Asia/South Pacific:

  • Australia: 02-9101-1948 (English: 24 hours, Japanese: 24 hours, Korean: 10 a.m. to 7 p.m. (AET), Mandarin: 24 hours)
  • China: 400-818-7333 (Mandarin Chinese: 24 hours, English: 24 hours)
  • Hong Kong: 3057-9197 (Mandarin: 24 hours, English: 24 hours)
  • India: 0124-601-4200 or 0124-417-6700 (Monday – Friday 9 a.m. to 7:30 p.m., Saturday 9 a.m. to 5:30 p.m., Sunday 10:30 a.m. to 7:30 p.m.)
  • Indonesia: +65-634-98444 (English: 24 hours)
  • Japan: 03-4333-7675 (Japanese: 24 hours, English: 24 hours)
  • Malaysia: 03-2053-5120 (English: 24 hours)
  • New Zealand: 09-308-4014 (English: 24 hours, Japanese: 24 hours, Korean: 10 a.m. – 7 p.m. (AET), Mandarin: 24 hours)
  • Philippines: 02-8524-8625 (Monday – Friday 8:30 a.m. – 5:30 p.m.)
  • Singapore: 6349-8444 (English: 24 hours)
  • South Korea: 02-6438-9008 (Korean: 9 a.m. – 6 p.m., English: 24 hours)
  • Sri Lanka: 072-098-7370 (English: 24 hours)
  • Taiwan: 02-2563-1200 (Monday – Friday 9 a.m. to 12 p.m., 1:30 p.m. to 5 p.m. Closed public holidays)
  • Thailand: 02-634-1031 or 02-634-1032 (Monday – Friday 8:30 a.m. to 4:30 p.m., Closed public holidays)
  • Vietnam: Hanoi: 24-3933-0330, Ho Chi Minh City: 28-3933-0330 (Monday – Friday 8:30 a.m. to 12 p.m., 1 p.m. to 5:30 p.m. Closed Saturdays and public holidays)

Caribbean and Bermuda:

  • Anguilla: 800-744-0006 (24 hours)
  • Antigua: 800-744-0006 (24 hours)
  • Aruba: 297-582-2700 (24 hours)
  • Bahamas: 800-433-7300 (24 hours)
  • Barbados: 800-744-0006 or 246-428-4170 (24 hours)
  • Bermuda: 800-744-0006 (24 hours)
  • Bonaire: 297-582-2700 (24 hours)
  • Cuba: 0800-22737 (24 hours)
  • Curacao: 599-9-869-5707 (24 hours)
  • Dominica: 800-744-0006 (24 hours)
  • Dominican Republic: Santo Domingo: 809-542-5151, Toll free: 1-809-200-5151 (24 hours)
  • Grand Cayman: 800-744-0006 (24 hours)
  • Grenada: 800-744-0006 (24 hours)
  • Guadeloupe: 0821-980-008 ( Service 0,12€ / min + call charge) – English, 0821-980-008 ( Service 0,12€ / min + prix appel) – French (24 hours)
  • Haiti: 509-2996-6000 (9 a.m. – 6 p.m.)
  • Jamaica: 800-744-0006 (24 hours)
  • Puerto Rico: 800-981-4757 (24 hours)
  • St. Kitts: 800-744-0006 or 869-465-2273 (24 hours)
  • St. Lucia: 800-744-0006 (24 hours)
  • St. Maarten: 1-721-545-2040 (24 hours)
  • St. Vincent: 800-744-0006 (24 hours)
  • Trinidad: 868-821-6000 (24 hours)
  • Turks and Caicos: 800-744-0006 (24 hours)

What are the other ways to contact American Airlines?

There are other methods that you can adopt in order to get in touch with the airline, and those methods are described below; please have a look:

Get a live person on a live chat: Suppose you tried getting to the airline via phone but were not answered; you can pick another method which is a live chat. And if you want to know the steps, you are suggested to give a look:

  • Visit the official website of American Airlines to begin the process. 
  • There you will view the Contact Us tab under the Help section. 
  • A Chat icon will appear on the left, click and send your queries. 

Connect with the agent on social media channels: You can also send your concerns to the airline on their social media networks, where you have to cite your service-related issues, and the agent will get back to you to propose systematic resolutions. So, give a look at the American Airlines social media channel links:

Send an email: Almost every service of the airline is passenger-oriented. This denotes it works to satisfy every traveler with its services. Hence, the answer is yes if you wonder whether American Airlines provides customer service by email. You can email your service-related concerns to the agent, who will provide proper resolutions:

  • Visit the official website of American Airlines to begin the process. 
  • There you have to scroll down and click on Contact American. 
  • Once there, at the bottom of the page, view and tap on "Email us." 
  • Choose your concern from the list and then click on Next. 
  • After that, you will find a tab to submit a form; click, provide details, and submit it. 
  • The agent will indeed reach out to you to provide you with resolutions. 

Get an agent via the contact form: You can fill out a contact form to get a live person from American Airlines. The most significant advantage of getting to the agent via the contact form is you can describe your entire issue on the form, and the agent will be back with resolutions. However, there are specific steps you have to follow; please give a look:

  • Navigate to the American Airlines official website. 
  • There you will view the Contact Us tab; click on it. 
  • A Contact Form will be visible, tap and enter your entire details. 

Benefits of reaching out via different methods on American Airlines

As discussed, there are several methods to approach the airline, for example, a live chat, phone number, etc.; in the following points, you will find out their advantages so you can choose the method as per your preference:

Phone call:

  • Instant connectivity: Once you dial its phone number, you will instantly be assigned an executive who will listen to your query and provide answers so you can avail of services effectively. 
  • 24*7 availability: You will find the availability of an executive throughout the week. However, this may vary according to different times. 

Social Media Networks:

  • Most Utilized Platforms: The airline is aware that many passengers utilize these platforms; hence, the airline took this and offered assistance on these channels. 
  • Updates: You can also be updated about all the ongoing discounts, changes made in any policy, flight details, upcoming offers, and other associated things. 

Live chat:

  • Alternative to a call: This method is used widely for replacing a calling option because, many times, phone calls are unanswered, and travelers are looking to find some other way. Here you can express your doubts, raise your concerns, and get appropriate resolutions. 
  • Quick response: It is not like you will have to wait 3-4 days to get an answer; you will receive an instant response from the airline's agent. 

Email form:

  • Formal resolutions: You have to elaborate on your concern, and you will receive a formal response from the agent of the airline. 
  • Save for the future: You can keep the information for future use. With this, you will find the feasibility of utilizing different airline services. 

 Contact form:

  • Your concern: You can choose your concern on this page, where you have to provide your details so the agent can look into the matter and provide resolutions. 

NOTE: There are times when the airline does not respond to passengers when they try to reach through these different methods. So, you are also permitted to request a call-back on American Airlines, and in the following discussion, you will find out other ways:

Learn to request a callback from American Airlines

  • Make a call and request a callback: You can make a phone call to American Airlines where you will have to choose the IVR related to the "Request a callback" option, and once you tap on that, your mobile number will be registered, and you will be given a callback. 
  • Fill out a form: On the official website of the airline, you will view the callback form, which you have to fill out; you have to provide all the necessary details, for example, Name, last name, phone number, preferred date and time, and submit the form. 
  • Live Chat: On this platform, you can request the agent of the airline to provide a callback on your phone number so you can get all the relevant resolutions. 
  • Social media channels: You can request the agent of American Airlines on their social networks to provide a callback. After that, you can utilize the services. 
  • Email: The airline gives you the advantage of requesting a callback on the email platform.